Buy with confidence


Buy With Confidence

Johnston PramsJohnston Prams is a UK family business with over 85 years of experience in selling Prams & Nursery Equipment. In 1996 our Import & Wholesale distribution company was born. 
Supplying to retailers big and small, including Mothercare, Toys R us and Kiddicare along with many experienced Independent Retailers. In more recent years the company has expanded to include direct online sales as consumer shopping trends change and the number of shops on the high street falls; accelerated by the COVID-19 pandemic.

We value our customers, so when you buy from us directly you will receive the best service now and in the future. The following are the key benefits of ordering with us.
 

  • AN OPEN RETURNS POLICY
    so that anything that you are not 100% happy with can be returned within 30 days for refund or exchange.
     
  • AUTOMATIC 2 YEAR PRODUCT GUARANTEE REGISTRATION
    When you make a purchase direct from the Johnstonprams.com website, your product will be automatically registered for a two year warranty against manufacturing defects.
     
  • UK CUSTOMER SERVICE SUPPORT FOR THE LIFE OF YOUR PRODUCT 
    During the lifetime of your product, our UK-based customer service teams are available Monday-Friday, to answer any query you may have about your purchase. 
     
  • EXCLUSIVE BABY CLUB MEMBERSHIP
    When you make a purchase from our website, you will automatically become a member of the Premium Baby Brands Club, giving you access to our online Competitions, Nursery Brand newsletter, Industry News and other Exclusive Special Offers.
     
  • PRODUCT FAMILIARITY
    Dealing with a company that is fully knowledgeable, trained and qualified about the products you buy. We are also the after sales service centres for our Brand Partners.